About the course: Everyone has experienced the necessity to negotiate. Conflict management can be used to achieve consensus among individuals and groups and it can increase your understanding of differing points of views. Conflict Resolution will help you learn: to identify positive and negative effects of conflict, to recognize individual differences, how behavior affects conflict and to distinguish the levels of escalating conflict. You will also learn to resolve conflict by understanding yourself and your feelings, using language skills, recognizing discounting and fighting fair. Conflict Resolution can help you optimize your actions in difficult situations.

Instructor: Jennifer Kubiak

Register for the course: https://us02web.zoom.us/meeting/register/SWZcFigKQJG_eUVzRBzgfg

Next steps: The only cost to you for this course is the student guide. Please purchase the student guide before class HERE.

Who to contact? For more information, please contact Jonel Thames Leake at iaiprocks@gmail.com